Get Information about:
Ordering
Whether you're a new customer placing your
first order with Amaze & Imagine Gifts or a seasoned veteran,
we want to make sure that ordering is always fun and easy
as possible.
Ordering from Amaze & Imagine Gifts
Our products are organized by manufacturer and type. As you
browse our products, you can click on the item to view a larger
picture and to add it to your basket. When you've made your
selections, click the "checkout" button in the upper
right hand corner of the webpage. You'll be prompted to sign
in, create an account or order without an account. Creating
an account saves your shipping and billing addresses for your
convenience in the future. The next step is to enter the shipping
and billing addresses, then the payment information. After
you submit, your order is sent to Amaze & Imagine for
fulfillment!
Payment
AmazeandImagine.com accepts Visa, Mastercard and Discover
cards for payment. We also accept checks and money orders
via mail. If you are paying by check or money order, we must
receive it before we can ship. Click here for our mailing
address.
Shipping
Shipping Cost
$4.00 on all orders under $30.00. $8.50 on all orders over
$30.00. AmazeandImagine.com ships via UPS Ground. All orders
are double-checked for accuracy prior to shipping.
AmazeandImagine.com ships to the continental
United States only. At this time we can not ship internationally,
to Alaska, Hawaii, P.O. Boxes, or APO/FPO addresses.
We ship orders within a few days of receipt.
However, sometimes a particular item may be on order, and
we will hold the order until it is complete. This is to ensure
that we can offer you the lowest prices and shipping costs.
If an item is on an extended back-order or has been discontinued,
we will notify you.
Returns
Amaze & Imagine Gifts Return Policy
In order to return items purchased at AmazeandImagine.com,
the items must be:
- Unworn, unused and in resalable condition.
- In the original packaging
- In a protective shipping carton ($5.00
re-boxing fee if sent otherwise)
- Enclose a note with your name and order
number
- Returned within 20 days from the day it
was received (additional 20% restock charge after 20 days)
- NO returns after 40 days. (absolutely no
exceptions)
- Sent to: Amaze & Imagine, 5398 Ivybrook
Court, Cincinnati, OH 45236 (Merchandise returned to the
manufacturer will result in an additional $5.00 restock
fee)
- Insured - we are not responsible for lost,
damaged or stolen merchandise
- All returns are charged a 10% restocking
fee.
Refunds will be given on merchandise only.
Original shipping charges and return shipping charges will
not be refunded. Refunds can only be given when returned merchandise
is received at Amaze & Imagine Gifts.
If your item was damaged in shipment, please
contact us soon after delivery.
Please note that we are unable to exchange
items, if you want to get a different item, we ask you to
return the first item, and then re-order the item that you
want.
Privacy & Security
Privacy
The information that you transmit to AmazeandImagine.com will
be kept confidential and will not be sold or given to any
third parties, to the extent as law allows. Please note, however,
that you may receive periodic email offers from Amaze &
Imagine Gifts as a prior customer, but can opt-out of such
offers by indicating it on your customer information page
or by clicking the link in the email offer.
Security
Your credit card information is safe with AmazeandImagine.com.
We use secure server technology (SSL) to encrypt confidential
information during transmission, ensuring that transactions
stay private and protected.
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